Payment Methods

*Discounts are available for Electric, Natural Gas, and Water services per the rates established and approved by the BUECI Board of Directors. Discounts are not available for BUS Water or BUS Sewer services per the rates established and approved by the North Slope Borough.  See below for more information.

BUECI offers a variety of convenient payment methods to our members. To encourage timely payment, BUECI offers a discount for accounts paid in full on or before the 10th of the month in accordance with our board-approved and published Tariff Rates.

Main Office

Our central office is located at 1295 Agvik Street, Barrow, Alaska 99723

Online Payments

Pay online and get account information, anytime, with BUECI SmartHub Online Bill Payments
Make a one-time online payment using Pay Now.

Mobile apps for SmartHub are available for your smartphone or tablet for both Android and iOS (Apple) through the Google Play Store and the Apple App Store.

By Phone

Pay over the phone with our automated telephone payment system by calling toll free: 1-855-939-3753.

If your account does not have your current phone number listed, please call Member Service & Billing at 907-852-6166, option 1, to update your contact information or receive a temporary pin number before using the automated telephone system.

Walk-in Payments

Walk-in payments are accepted Monday through Friday, 8:00 PM to 12:00 PM & 1:00 PM to 5:00 PM

Members can use cash, checks, money orders, cashier’s checks, credit or debit cards for payments during office hours.
Credit cards are processed until 4:30 PM, but can be accepted anytime online through SmartHub, Pay Now, or the SmartHub mobile app or by phone by calling 1-855-939-3753.
Cash and check payments received in the main office after 4:30 PM will be processed the following business day

Mail-in Payments

Mailing your payment with your bill stub is simple and easy. Please include your bill stub along with your check, money order or cashier’s check—no cash, please. Make be sure to allow yourself enough time to mail your payment, so that it reaches us before the discount cutoff.

Wells Fargo Bill Pay

Wells Fargo online Bill Pay can be used to have the bank mail a check to BUECI for you. You can read more about this service on Wells Fargo's website by clicking here.

Bill Pay must be set at least 3-5 business days in advance of the date you wish the payment to be received. BUECI’s address for bill pay is: BUECI, Attn: Billing Department, PO Box 449, Barrow, AK 99723.

From your Wells Fargo online account:

1. set up the payee (BUECI),
2. schedule your payment with the amount and date you want the payment to be made, and then
3. the payment is sent to BUECI via Wells Fargo.

Utility Bill Discount

Discounts are available to members when the payment in full is received before 4:30 PM on the 10th of every month (or the first business day following the 10th if the 10th falls on a weekend or holiday).  Any payments, including online, received after the cutoff time will not be eligible for the discounted bill amount.